Our Rochester Hand Center Practice
The Doctors and Staff at the Rochester Hand Center are dedicated to providing the highest quality of care to our patients. The following information is provided to enable us to treat you in the most effective and efficient manner.
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Office Appointments
Appointments are available Monday through Friday at
our offices in Rochester. To schedule an appointment,
please call (585) 922-5840 or for an appointment at the
Park Ridge location (585) 723-7694. Our staff will be
pleased to make an appointment at any of our locations.
If a referral is required by your insurance, please have
the number ready when scheduling your appointment.
If you have had any previous studies, such as nerve
conduction studies, x-rays, MRI's or labs relating to
your hand problem, please bring them along with you
to your appointment.
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Cancellations
If you are unable to keep your appointment, please contact
us as soon as possible. This courtesy on your part will make
it possible to give your appointment to another patient. To
avoid a no show fee, please give us at least a 24 hour notice
of your inability to keep your scheduled appointment. A
fee of $20 will be charged for the first missed appointment,
and $40 for each subsequent missed appointment.
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Emergencies
Should an emergency occur for you during our office hours,
please call the office and ask to speak to a nurse. She will
advise you on where to go for treatment. When possible
you will be seen in the office. After 4:30 pm or on weekends,
if it is an emergency, please call the after hours number,
(585) 723-6578, and ask for the physician on call.
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Surgical Scheduling
Any questions regarding location or time of surgery
should be directed to our surgical schedulers at
(585) 922-5840 option 6. This would include surgeries
scheduled at a hospital, facility, or as an office procedure.
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Accepted Insurances
The following insurances are accepted at the Rochester Hand Center.
If your insurance is not listed, please contact your insurance carrier
and ask if our doctors participate.
Make sure you have your insurance card or Workers Com/
MVA information with you when you come to your
appointment.
Co-payments are expected at the time of your visit.
Blue Choice Products
Blue Cross/Blue Shield
Blue Choice Option
Child Health Plus
Family Health Plus
GHI
Healthy NY
Health Now
Independent Living for Seniors
Medicare
Pomco (Doctors Health Plan)
Preferred Care
Preferred Care Option
RMSCO (Doctors Health Plan)
ViaHealth
Wellcare
Workers Comp/MVA
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